Terms & Conditions
Welcome to Keralam Herbs & Spices. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase. If you do not agree with any part of these terms, you should not use our website or services.
1. General Information
The website is owned and operated by Keralam Herbs & Spices, Market Rd, Changanassery, Kottayam, Kerala – 686101.
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our website constitutes acceptance of such changes.
2. Eligibility
By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.
3. Products and Services
We specialize in selling herbs, spices, and natural products.
All descriptions, images, and prices of products listed are subject to change at any time without notice.
We strive to ensure that all product information is accurate, but we do not warrant that the descriptions or other content are error-free.
4. Orders and Payments
By placing an order on our website, you agree to provide accurate, complete, and current information.
All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes (as specified at checkout).
We accept payments through the secure payment gateways integrated into our website.
5. Shipping and Delivery
Orders are shipped according to our Shipping & Delivery Policy.
Delivery times may vary based on your location and courier partner performance.
We are not responsible for delays caused by courier services, weather conditions, or other factors beyond our control.
6. Returns and Refunds
Returns, replacements, and refunds are handled as per our Return & Refund Policy.
Only unused and unopened products may be eligible for return.
7. User Responsibilities
When using our website, you agree:
Not to misuse the site for unlawful purposes.
Not to attempt to gain unauthorized access to the site or servers.
Not to copy, reproduce, or distribute any content without prior written permission.
8. Intellectual Property
All content, including text, images, logos, and product descriptions on this website, are the property of Keralam Herbs & Spices.
Unauthorized use of our intellectual property is prohibited.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
While we take great care in packaging and delivering products, Keralam Herbs & Spices will not be held responsible for damages caused during transit (please raise such claims with the courier).
10. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kottayam, Kerala.
12. Contact Us
For questions about these Terms and Conditions, please contact us:
Keralam Herbs & Spices
Market Rd, Changanassery, Kottayam, Kerala – 686101
Email: Info@keralamherbsandspices.com
Phone: + 91 9846123369